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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carina Carvalho

September 7, 2025

5  out of  5
rating by Carina Carvalho
"Best customer service ever! We run a business that constantly needs to add insureds, and they are always quick and efficient in helping us every single time!"
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arielle cole

September 1, 2025

5  out of  5
rating by arielle cole
"No Jake from State Farm. Isaiah from State Farm is the guy to talk to!!!!! 100 questions ask by me and 100 well explained answers. I’m confident with him on my side"
We responded:
"Wow, what a review! Thank you for your kind words. We are always happy to answer any questions you have. Ask 100 more, and we will answer!"
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manii .

September 1, 2025

5  out of  5
rating by manii .
"Isaiah was very helpful talking about the coverage i have"
We responded:
"Fantastic! Thank you for trusting us with your insurance needs."
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david egan

August 30, 2025

5  out of  5
rating by david egan
"Have been working with Isaiah over the last few months after relocating here to Gainesville. It’s been extremely easy to get everything transferred over. Isaiah has been very professional. Big thank you for making it so easy."
We responded:
"Easy is always the goal. Glad we could help during your move!"
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Praveen Ravula

August 28, 2025

5  out of  5
rating by Praveen Ravula
"Really good experience on purchasing the State Farm Insurance. Very informative and had good knowledge on claims."
We responded:
"Glad to hear it! Thank you for the review!"
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anthony jones

August 28, 2025

5  out of  5
rating by anthony jones
"I just would like to say my agent Isaiah did an excellent job going over all the information I asked for. A listening to what I had to say. Really enjoyed speaking with him."
We responded:
"I will let him know you were so happy with your service!"
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LuizAntonio Cuellar

August 25, 2025

5  out of  5
rating by LuizAntonio Cuellar
"Cody and Isaiah were very resourceful and helpful, very happy and at the end of the day was able to get my truck insured!"
We responded:
"Fantastic! Glad we could help!"
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Varsana Baum

August 23, 2025

5  out of  5
rating by Varsana Baum
"It’s a tough world out there for many, but this office and the people who work in it are very understanding, attentive and empathetic which is just what I need! Always appreciate kindness. Thank you Varsana"
We responded:
"We are always here to help! Thank you for trusting us with your business."
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Angila DaSilva

August 22, 2025

5  out of  5
rating by Angila DaSilva
"I just got done adding on life insurance to my policies at State Farm Mitchell Burgess office. I felt with Steven Ramsey. He was great. His approach was non aggressive but firm and steady. I feel heard and understood. Now I can achieve peace of mind knowing I got it taken care of."
We responded:
"These are my favorite reviews to read. So glad you were able to get that taken care of today. We appreciate the kind words!"
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Kristen Murslack

August 22, 2025

5  out of  5
rating by Kristen Murslack
"Isaiah was a pleasure to work with. Gave me all the facts and helped me save some money!"
We responded:
"Glad you got some great service... and jokes!"
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Ivy Gagner

August 18, 2025

5  out of  5
rating by Ivy Gagner
"Excellent services were provided, the account manager i spoke to, Isaiah, was very patient and incredibly helpful. He was very thorough in explaining everything and I greatly appreciate his time and help. Thank you!"
We responded:
"I will let him know you were happy with his service! Thank you for the review!"
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Samuel Auer

August 15, 2025

5  out of  5
rating by Samuel Auer
"Great agent, prompt service, and happy to work with you on prices to get you the coverage you need on the most important stuff. You can’t ask for more from your insurance. It’s a cliche slogan but you really feel like you’re dealing with a good neighbor or friend when dealing with Mitchell!"
We responded:
"Thank you for the kind words, Sam! Always happy to help!"
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Mark Shedd (Avenger60)

August 14, 2025

5  out of  5
rating by Mark Shedd (Avenger60)
"Isaiah has been amazing and has helped a great deal to adjust our insurance policies and save us money wherever possible. Very professional and knowledgeable. Thank you."
We responded:
"Happy to hear it! I will pass along the kind words!"
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Edelannis Rodríguez

August 13, 2025

5  out of  5
rating by Edelannis Rodríguez
"Gracias muy buena atención me explicaron con detalles les recomiendo está agencia de servicios muy buen servicio por parte de Mitchell Burgess"
We responded:
"Thank you for the review!"
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Lisa Hagerty (Main)

August 13, 2025

5  out of  5
rating by Lisa Hagerty (Main)
"Great service. Clear and concise instructions, helped me establish my policy quickly and even educated me on services I was unaware of. Cody helped me through the whole process thoroughly and answered all my questions. Thanks!"
We responded:
"Thank you for your kind words! So glad we could help."
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Jennifer King

August 12, 2025

5  out of  5
rating by Jennifer King
"I have had excellent service from this group. Everyone I’ve dealt with has been helpful and professional. They helped me with an issue recently and handled it perfectly! Highly recommend their office."
We responded:
"We appreciate your business! Happy to help!"
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Jennifer Day Morrison

August 8, 2025

5  out of  5
rating by Jennifer Day Morrison
"Isaiah was very helpful in guiding me through my policy renewals and a pleasure to work with!"
We responded:
"Thank you for your kind words!"
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Cody Hagerty

July 28, 2025

5  out of  5
rating by Cody Hagerty
"Steven was super helpful making the insurance coverages simplified to where anyone could understand them. Isaiah helped me with my payment and any further questions I had. Jenn greeted me with a warm welcome when I walked in."
We responded:
"Glad you had such a great experience!"
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Brit

July 25, 2025

5  out of  5
rating by Brit
"Isiah is the best insurance agent !!!!!!!!! Can’t wait to work him on a few other projects in the near future."
We responded:
"Looking forward to it!"
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Zoola Inc.

July 24, 2025

5  out of  5
rating by Zoola Inc.
"I give 5 start to this office and specially to Isaiah that help me to find better Car insurance that I have before with more benefits. Thank you for being so nice and professional. I will definitely recommend your service for my friend and family."
We responded:
"He is fantastic! We love referrals, please send them our way!"
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Adam Knight

July 23, 2025

5  out of  5
rating by Adam Knight
"We're so helpful... so gratefull for Cody for taking the time to walk me through the process... life saver"
We responded:
"Great to hear it!"
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Eugy H

July 17, 2025

5  out of  5
rating by Eugy H
"My experience so far has been excellent. Mitchell was incredibly helpful and informative, taking the time to answer all of my questions patiently and thoroughly. Since I’m relocating from California, he clearly explained the differences in insurance requirements, and I appreciated the transparency in his guidance. Isaiah has also been very responsive and communicative in addressing my follow-up questions via email. I’ll update this review if anything changes, but so far, the service has been nothing short of great!"
We responded:
"Isaiah is fantastic, so glad we could help get you signed up and take the time to help you understand your insurance."
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Chloe Cook

July 11, 2025

5  out of  5
rating by Chloe Cook
"Helpful and efficient"
We responded:
"Glad to hear it!"
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bass boy

July 10, 2025

5  out of  5
rating by bass boy
"Jen is awesome!"
We responded:
"Thank you!"
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Abigail Hubbard

July 9, 2025

5  out of  5
rating by Abigail Hubbard
"I had a great experience working with Isaiah to switch my auto insurance policy. He made the entire process simple and stress-free. Isaiah was easy to talk to on the phone - kind, patient, and really took the time to explain everything clearly. He found me a reasonable rate, and I never felt rushed or pressured. Buying auto insurance can be overwhelming, but Isaiah made it feel easy. Highly recommend working with him!"
We responded:
"That is awesome! Happy to have you with State Farm!"